ORDERING AND EXCHANGE INFORMATION
Right of Cancellation (Door-to-Door Sales)
You may CANCEL a contract from the day you enter the contract until 10 days after you receive a copy of this contract. You do not need a reason to cancel.*
If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after the 30 days. There are other grounds for extended cancellation. For more information, you may contact your provincial/territorial consumer affairs office.
If you cancel this contract, the seller has 15 days to refund your money and any trade-in, or the cash value of the trade-in. You must then return the goods.
If you do make the goods available to the seller and the seller does not pick them up within 20 days of the date of your Notice of Cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the seller, or if you agree to return the goods to the seller and fail to do so, then you remain liable for performance of all obligations under the contract.
To cancel, you must give notice of cancellation at the address in this contract. You must give notice of cancellation by a method that will allow you to prove that you gave notice, including registered mail, fax, or personal delivery.
*Manitoba Residents Only - You can send your notice by registered mail to ABC Company of Canada Inc., c/o Monk Goodwin, 800 Centra Gas Building, 444 St. Mary Avenue, Winnipeg, Manitoba R3C 3T1, or - You may deliver it yourself.
Proprietary Rights in Trademarks and Copyrights
Stampin’ Up! designs are protected by federal trademark and copyright registrations. Permission is not granted to mechanically reproduce stamped images. Purchasers of Stampin’ Up! products are authorised to sell hand-stamped artwork made with our copyrighted designs only in accordance with Stampin’ Up!’s Angel Policy, a copy of which can be found on the Stampin’ Up! website (www.stampinup.com), or obtained from a Stampin’ Up! demonstrator. The Stampin’ Up! logo may be used in accordance with Stampin’ Up!’s Logo Usage Guidelines, which can be found on the demonstrator website.
Ordering
All Stampin’ Up! products may only be purchased through a Stampin’ Up! demonstrator. Demonstrators are independent contractors and are not employees of Stampin’ Up! Your demonstrator will provide you with a copy of your order. Please remember to retain this copy for your personal records.
Delivery
Due to the high volume of orders placed during the first few days of a launch, order pick/shipping times could increase by as many as four extra business days. Please be sure to consider these potential delays as you place your orders and plan your events.
Guarantee
We guarantee products to be free from manufacturing defects for a period of 90 days after the shipping date. Missing items, incorrect shipments, and defective or damaged merchandise must be reported to your demonstrator and received by Stampin’ Up! within 90 days of the shipping date to obtain a replacement. This guarantee does not cover merchandise damaged through accident or misuse. If you should require assistance, please contact your demonstrator.
Exchanges and Refunds
Please contact ds@stampinup.com for assistance with exchanges and refunds. New, unused merchandise may be exchanged at no charge within 90 days of the shipping date. The merchandise must be in the current catalog and in original shipping condition. Stamps that have been assembled cannot be exchanged. Sorry, we do not offer cash refunds.
Limitations
Stampin’ Up! reserves the right to substitute merchandise of similar quality and value for items that are discontinued or out of stock. Also, actual stamps may vary slightly in size from the images shown in this catalog, and this shall not be deemed a manufacturing defect.